FrequentlyAsked Questions
1. Do you offer free shipping?
Yes! All orders over $79 ship for free across the U.S.
2. How long does delivery take?
Most items ship from our trusted suppliers within 3–5 business days and arrive in 7–10 business days. Tracking updates will be emailed once your order ships.
3. What’s your returns policy?
We offer hassle-free returns within 30 days of delivery. Items must be unused and in original packaging. Visit our Returns & Refunds page for the full policy and to start a return.
4. How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with tracking information. You can also check your order status anytime under My Account > Orders.
5. Are these products genuine and high quality?
Absolutely. We carefully select tech and auto accessories that meet quality standards. Each item undergoes supplier vetting and is backed by a 30-day satisfaction guarantee.
6. Can I order from outside the U.S.?
Yes! We ship internationally. Shipping costs and delivery times may vary by country—enter your location at checkout to view accurate estimates.
7. How can I contact customer support?
We’re here for you! Reach out via phone, email, or our live chat. Visit the Contact page for details.
8. How do I use a promo code?
From your cart or checkout page, simply enter your code and click "Apply." Your discount will be reflected before your complete checkout.
9. Can I be featured?
We love showcasing real TekRyde users! Tag us in your photos or use #DriveSmartWithTekRyde for a chance to be featured on our Instagram or TikTok.
10. Is my information secure?
Yes. We use standard encryption and shopify's secure checkout to protect your data. Plus, we accept trusted payment methods like Visa, Mastercard, and PayPal.